Give people what they need to do great work.
People want to do a good job. With the clarity, trust and support to succeed, they do more, for themselves, their colleagues and the organisation.
Make how work happens visible.
An organisation chart shows who reports to whom. It rarely shows how work actually gets done.
That understanding is spread across people, teams, documents and systems. Individuals bring knowledge, skills and experience that others could benefit from, if they could access and apply it.
We help bring that understanding together, creating transparency around how work connects, where responsibilities lie and what people need to succeed. Intelligence is gained through individual experience and multiplied when it becomes useful to others.
Turn shared understanding into better outcomes.
IGX combines assessments, consultancy and supporting software to help organisations understand their current position, decide what deserves attention and deliver improvements that work in practice.
We connect the wider business picture with the detail of everyday work. That means clearer responsibilities, more informed decisions and a justified balance of people and technology: from better human-led working to workflow, task automation and Agentic AI where appropriate.
IGX: Intelligence Gained and Multiplied.
Explore Business ImprovementBusiness Improvement
Understand where you are. Decide what should change.
Start with your organisation, division or team, or focus on one process.
Our four assessments combine two free Readiness assessments with two facilitated Deep Dive diagnostics. They help identify strengths, gaps and unknowns, test the evidence and establish whether change is justified.
A Readiness Roadmap connects findings to practical action. Where implementation is warranted, IGX Enterprise Process Architecture establishes the wider business context, while IGX Process Transformation delivers a focused operational improvement and a reusable Blueprint.
The aim is the right operating arrangement for your business, with a clear case for what to retain, improve or change.
Problems We Solve
Find the challenge that matters to you.
Work slows down. Knowledge stays with individuals. Responsibilities become unclear. Information conflicts. Change creates consequences nobody anticipated.
Explore the business problems behind these symptoms, their impact and the questions that help uncover what needs attention.
- Understand how work really happens.
- Make ownership and dependencies clearer.
- Strengthen compliance, control and resilience.
- Reduce delays, duplication and avoidable effort.
- Establish whether automation or Agentic AI is appropriate.
Browse by problem, industry or business context to find a relevant starting point.
Solutions
Make your business knowledge useful.
Connect information about how your organisation works so people can find answers, understand implications and make better decisions.
IGX360 Insights
Brings an intelligence layer to business process information, helping reveal gaps, ownership, risks and dependencies, with evidence behind the findings.
Explore IGX360 InsightsiGrafx Process360 Live
Supports the modelling, analysis and governance of how work gets done, providing a shared foundation for understanding and improvement.
Explore iGrafxTogether with appropriate mining and automation capabilities, these solutions support the journey from understanding to measured improvement.
Services
Put understanding into practice.
Work with IGX to establish the facts, agree the priorities and deliver a defined improvement.
Our services cover discovery, architecture, design, mining and automation. We bring together the people who own, perform, support and govern the work, connecting their experience with available evidence.
IGX Enterprise Process Architecture, using the Wider Business Context Method, establishes the wider organisational picture.
IGX Process Transformation, using the Thin Deep Slice Method, takes a selected process into operational implementation, creating a Gold Standard Process and a Blueprint for further improvements.
Resources
Build understanding before making the decision.
Explore practical perspectives on organisational improvement, process intelligence, governance, automation and Agentic AI.
Our articles, whitepapers, podcasts, webinars and supporting guides explain the challenges, explore the options and help you ask better questions.
Whether you are investigating a problem, building a business case or planning your next step, find material relevant to the decision ahead.
Established 2009. Run by the people who do the work.
IGX Solutions Ltd is registered in England and Wales, company number 06853409, run by directors Trevor Moore and Michael White. Engagements are structured to land a measurable result inside 90 days, not a transformation programme with no checkpoint.
Frequently asked questions
What does IGX Solutions actually do?
IGX Solutions helps organisations find out how their processes really work, decide what they should be, and prove what they actually do. We do that through process discovery, design and mining, and deliver iGrafx Process360 Live as an authorised partner. IGX360 Insights, our own intelligence layer, makes the result queryable in plain language, with provenance on every answer. Our free readiness assessments show whether your processes are ready before you invest in automation or Agentic AI.
How is IGX360 different from the services and the iGrafx product?
iGrafx Process360 Live is the engine: modelling, mining, workflow, and simulation. IGX360 Insights is IGX Solutions' own intelligence layer built on top of it, a canonical model you can query in plain language, with provenance on every answer. Discovery, design, and mining are the services that get you there.
How long does an engagement take?
Engagements are structured to land a measurable result inside 90 days, not a transformation programme with no checkpoint.
What would help your people do better work?
Start with a challenge, a question or an assessment. We'll help you understand the situation and identify a worthwhile next step.